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Male: Hello, this is the press office.
Michelle: Rachel Allsop please.
Male: I’m sorry, You must have the wrong number. There’s no-one of that name here.
Michelle: Oh. Can I check the number I’ve got…. is that not 5568790?
Male: No, it’s 5558790.
Michelle: Oh sorry about that. I must have dialled the wrong number.
Male: No problem! Bye!
Male: Hello, press office, can I Giúp you?
Ruth: Hello. Paul Richards, please.
Male: I’m sorry, you’ve got the wrong number, but he does work here. I’ll try and put you through. In future his direct number is 5558770.
Ruth: Did I not dial that?
Male: No you rang 5558790.
Ruth: Oh, sorry to have troubled you.
Male: No problem. Hang on a moment and I’ll put you through to Paul’s extension.
Ruth: Thanks.
Theo BBC